Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,170 Reviews)
Rating breakdown 86,170 reviews
5 Stars
64,243
4 Stars
9,441
3 Stars
4,175
2 Stars
2,622
1 Star
5,689
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Bb
on April 8, 2026
Posted by: Anonymous
from Ks
It was very helpful. It helped me a lot, showed me errors and then helped me fix them.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not Helpful
on April 8, 2026
Posted by: Anonymous
from Texas, TX
My return came back rejected, but the program didn't direct me on how to fix it exactly! Adding more frustration! Also I tried to file an amended form 1040-X and there are not specific questions relating to my situation that would help me select the correct option in the filing process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest year filing to date
on April 8, 2026
Posted by: LT 65
from NC
I was very pleased with the product i used. Quick and easy . Only glitch was product didn't ask about my 1098 form . But it still received 5 stars from me.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not user friendly
on April 8, 2026
Posted by: Cacalaca
from Mebane, NC
Way to much hoops to jump. Not user friendly. Too expensive, I couldve paid someone and not have the headache of this site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turo Tax is easy for disabled folks.
on April 8, 2026
Posted by: Poopstain Magee
from california
I love that I can save and return later to finish the returns.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX WAS EASY TO USE
on April 8, 2026
Posted by: ALYSSAB97
from COLORADO
TURBO TAX IS EASY TO USE AND A QUICK WAY TO E FILE.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great!!
on April 8, 2026
Posted by: MattyG22
from New York
Easy to use!! I have used TurboTax, seemingly forever. A name I can trust!
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 8, 2026
Posted by: BigRobrob
from Fresno, CA
Thank you, Thank you, Thank you,Thank you, Thank you
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com