Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,438 Reviews)
Rating breakdown 87,438 reviews
5 Stars
64,934
4 Stars
9,624
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Garbage
on January 15, 2025
Posted by: Anonymous
from Doesn’t matter
Was supposed to be 40$ was 120$. Not pleased with anything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 15, 2025
Posted by: Hailey6354131286
from Nebraska
I have been using TurboTax for 5 years now and will not switch! It is so easy to use and navigate around and I love that it saves my progress in case I have to leave and return later
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
AWESOME EXPERIENCE
on January 15, 2025
Posted by: BJW5885
from CENTRE HALL, PA
GREAT EXPERIENCE USING TURBO TAX TO COMPLETE MY TAXES THIS YEAR.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ez
on January 15, 2025
Posted by: jeremy33B
from Pittsburgh
Fast and easy. The program remembers all information used last year. For simple returns, this is the way to go.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
OUTSTANDING
on January 15, 2025
Posted by: navyvet65
from north fort myers
the best service ever been using it for about 20 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy process
on January 15, 2025
Posted by: DwhiteM
from Phoenix, AZ
The process is relatively simple, no hiccups. I did end up calling and talking to 3 different customer service agents, 2 of which were great, the last was…less than helpful. BUT, overall, the process was quick and I would definitely recommend it.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Its been okay.
on January 15, 2025
Posted by: sjochum
I've been using Turbo Tax for years and normally use the free version. Since I used the credit for my retirement fund I had to pay the 30+ amount. However you get to the end to find out its actually more like 100$. Should just tell people early on. So honestly it didn't make ANY difference to me since you took the credit anyway. However it was too far in to be bothered with going back. So it's whatever at this point. but you should still say that when you give the "amount" and add the processing fee and the "get paid 5 days earlier" fee when it's still all going to the same bank account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesom
on January 15, 2025
Posted by: Cherice22
never lets me down, easy smooth process. yall will work to get the max refund!! And i love it!!
Written by a customer while visiting turbotax.intuit.com