Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,182 Reviews)
Rating breakdown 86,182 reviews
5 Stars
64,249
4 Stars
9,445
3 Stars
4,176
2 Stars
2,622
1 Star
5,690
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is helpful!
on April 8, 2026
Posted by: Fauxram
from Brooklyn NY
Easy to use interface. It was a good step by step process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I WOULD USE IT AGAINM
on April 8, 2026
Posted by: RMVP
from MAINE
IT TOOK MUCH LONGER THAN IT SAID IT WOULD. TOOK TIME TO FIND ANSWERS TO QUESTIONS. OVERALL I WOULD DEFINETLY USE IT AGAIN.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
always use turbo tax
on April 8, 2026
Posted by: zookeeper69
from ok
good - always use this service for years.. easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing!!!
on April 8, 2026
Posted by: Laurascuy
from WA
It was so easy to use. Than you for all of your help.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great site
on April 8, 2026
Posted by: CmB1234
from Alabama
Everything was great! I use this site every year and I love it
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good job
on April 8, 2026
Posted by: Deidra grand 1
from arkansas
Thank you for helping get my taxes done kjndksankfnkdsnak.jvnkdfnkvgnkfnfejflkjelkjflkdmlkflkdnklnvlkndlk
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unclear instructions
on April 8, 2026
Posted by: Anonymous
from Iowa
I payed $35 to have a review on my file, but the way was guide led me to think i could have it in the end before submitting, So today I submitted it, but until now does not know when I have this assistance that I paid for
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experince
on April 8, 2026
Posted by: MamaSharon6868
from florida
Awesome Time and very easy .....To do for a senior
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com