Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,269 Reviews)
Rating breakdown 86,269 reviews
5 Stars
64,298
4 Stars
9,460
3 Stars
4,180
2 Stars
2,630
1 Star
5,701
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax makes it easy
on April 7, 2026
Posted by: Tertl
from Indiana
Turbo tax is so easy to use. It gives such a peace of mind with accuracy & having someone available to help if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Could be better
on April 7, 2026
Posted by: 1064TS
from CA
First time on line. Was aukward and at time would not let me go back
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Easy to navigate but EXPENSIVE
on April 7, 2026
Posted by: cap1968
from IL
Easy to navigate but EXPENSIVE It is double what I remember paying last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
wahoo
on April 7, 2026
Posted by: wahoops
from north carolina
super easy, makes it very user friendly. yipppppeeeeee
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo Tax was quick
on April 7, 2026
Posted by: hunter740
from ohio
Turbo Tax was very quick and easy to use. Affordable as well
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
a lot harder than it use to be
on April 7, 2026
Posted by: bryan1423
from OHIO
would.t let me add last year's tax return even though i did it on turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on April 7, 2026
Posted by: Nat 73
from illinois
We have used turbo tax for many, many years. It has been very simple and easy to complete our taxes. I recommend turbo tax to anyone attempting to do their own taxes
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ITS GREAT
on April 7, 2026
Posted by: colbythajoker
from Illinois
WOW its super easy to use and the AI help tool is amazing!
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com