Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,281 Reviews)
Rating breakdown 86,281 reviews
5 Stars
64,306
4 Stars
9,461
3 Stars
4,181
2 Stars
2,630
1 Star
5,703
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Easy and quick
on April 7, 2026
Posted by: Gregory1969
from CA
Nice modern portal. Easy to fill out and return taxes
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quickest and most efficient
on April 7, 2026
Posted by: Dilis2
from VA
Easy to follow along and understand where i can find the information that the software is asking for.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked Just Fine
on April 7, 2026
Posted by: Saints 809
from Florida
It worked just fine until you insisted that meet a minimum number of characters in filling this space. REALLY?!
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No complaints
on April 7, 2026
Posted by: Satisfied5star
from Ca.
Convenient, helpful, sure to return. Saved my place without delay.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK
on April 7, 2026
Posted by: JIM3223
from WYOMING
DIDNT NEED EXPERT, SO STOP TRYING TO FORCE ME TO USE IT
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE!
on April 7, 2026
Posted by: SCNNC
from TX
This is my 2nd year using it and plan to use again.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on April 7, 2026
Posted by: JZ6048
from Florida,FL
It was very helpful! I had no issues and was able to complete everything in a timely manner.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 7, 2026
Posted by: Torterra7
from Maryland
It was so easy to use. It made taxes go by in less than an hour
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com