Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,286 Reviews)
Rating breakdown 86,286 reviews
5 Stars
64,311
4 Stars
9,461
3 Stars
4,181
2 Stars
2,630
1 Star
5,703
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
$$$$$$
on April 7, 2026
Posted by: Anonymous
from OR
TERRIBLY EXPENSIVE!!!!!!!
ONE MORE THING, THIS IS A HORRIBLE SURVEY!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy
on April 7, 2026
Posted by: bodittel
from Oklahoma
very quick and reliable process. I would recomend TurboTax to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is getting expensive
on April 7, 2026
Posted by: Kristeen5
from MO
Although I find it easy to go through TurboTax, I'm worried that I am not receiving my full return since I'm being charged $183 using the deluxe version. This total amount is sneakily shared at the end of completing the forms. I wish it cost less and I'm not sure I would us TurboTax again.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very gooed
on April 7, 2026
Posted by: blade030852
from Ohio
very good very good very good very good very good very good
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Likely my last year filing this way
on April 7, 2026
Posted by: nomoretaxesforwars
from FL
The photo doc upload is too buggy to even use.
Why there is no obvious page for the mandatory 1095A is just annoying.
Why there is no obvious page for the mandatory 1095A is just annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you Turbo Tax
on April 7, 2026
Posted by: SBorja
from Nevada
Easy, and the fact you keep my records for convenience for the following years..
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
many years of experience with Turbo Tax
on April 7, 2026
Posted by: Kirk 51
from Mi.
Turbo Tax made it very easy for me to complete and file my returns. I have used them for many years and will continue to use them in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Enjoyed the Turbo Tax online filing.
on April 7, 2026
Posted by: judgenot75
from Alabama
Like the Guidance of the online filing and instruc.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com