Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,286 Reviews)
Rating breakdown 86,286 reviews
5 Stars
64,311
4 Stars
9,461
3 Stars
4,181
2 Stars
2,630
1 Star
5,703
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
No problems using turbo tax !
on April 7, 2026
Posted by: Anonymous
from Nebraska
No problems! They helped with all my problems. And I got my refund very quickly.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on April 7, 2026
Posted by: great review
from West Virginia
it was very easy to follow. the forms needed is listed
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Repetitive, annoying questions and button cliking.
on April 7, 2026
Posted by: Sksssssssssss
from IL
There are too many repetitive questions being asked. If I saw no to getting MAX once, don't ask me again. Don't make me click "continue" 3 different times to move on to the next thing.
"Everything looks good." -click continue
"You're ready for the next step" - click continue
"We'll now go onto the next step" - click continue
This is not the exact wording, just an example.
For filing to actually start, I had to click continue 3 different times.
"Everything looks good." -click continue
"You're ready for the next step" - click continue
"We'll now go onto the next step" - click continue
This is not the exact wording, just an example.
For filing to actually start, I had to click continue 3 different times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is awesome!!
on April 7, 2026
Posted by: Kimmicole
from Kentucky
Love turbotax! It makes everything simple and easy!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy returns
on April 7, 2026
Posted by: JonS77
from 308 Giovani Blvd
Very intuitive, pain-free process. Seamless interface.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick
on April 7, 2026
Posted by: Mississippi 2092
from Virginia
Got rejected and fixed in 5 minutes Great Job turbo!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on April 7, 2026
Posted by: DeeD1284y6
from IL
It was amazing! It was very helpful and we were able to do it swiftly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy 123
on April 7, 2026
Posted by: sxyjen
from florida
it was good. I have previously used hr block for 25 years
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Welcome to TurboTax. We’re glad you made the move, and our priority is ensuring your filing experience is as seamless and stress-free as possible.
Written by a customer while visiting turbotax.intuit.com