Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,409 Reviews)
Rating breakdown 86,409 reviews
5 Stars
64,388
4 Stars
9,481
3 Stars
4,187
2 Stars
2,637
1 Star
5,716
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on April 5, 2026
Posted by: Bert7902
from california
TurboTax makes it easy to file. When ever I have a question about something, it offers tons of resources. Being able to snap a pic of a document and uploaded it with out the need to download an app is also great .
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Misleading Racket - Will Not Use Again
on April 6, 2026
Posted by: TRBsk8co
from Idaho
Clearly tries to mislead people into paying for extra services that are not necessary; purposefully difficult to decline these services. Unnecessarily expensive, especially compared to competitors. Will not be using again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It could have been better
on April 6, 2026
Posted by: Parker0047
from Indiana
I filed with Turbo Tax last year and was unable to find the AGI. Luckly I was able to get the transscript from the IRS, but there were alot of hoops to jump through. I hope that next year it goes a lot smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax is a lie
on April 6, 2026
Posted by: superabdi
from GA
they say it's free till they charge you $143. i could've just to a in person to do my taxes at a professional place.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was so easy and awesome!
on April 6, 2026
Posted by: ScottyB904
from Florida
This process was very easy to follow and I felt guided each step of the way, thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great job
on April 6, 2026
Posted by: Machiaventa
from Maine
speedy and no problems. couple hiccups but everything was taken care of.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax made it so easy
on April 6, 2026
Posted by: Mystorigma24
from Fort madison ia
They made it easy to understand and helped me understand what I was doing
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on April 6, 2026
Posted by: Braindead 423
from Cleveland Tennessee
Nice and easy to choose options. I thought it was free. But worth the cost.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com