Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,426 Reviews)
Rating breakdown 86,426 reviews
5 Stars
64,398
4 Stars
9,486
3 Stars
4,187
2 Stars
2,638
1 Star
5,717
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo tax is OK
on April 5, 2026
Posted by: sonomajudy
from California
It was difficult to get into TurboTax, but once in. Ok
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Twas amazing
on April 5, 2026
Posted by: CandyFL
from Indiana
Twas amazing. It was really helpful in guiding me through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Randomly added back the higher $ option
on April 5, 2026
Posted by: Getting Through Taxes
from Mississippi
Overall good, but while I was checking out, it had re-added the higher priced option without any chance to remove it before my payment went through. Otherwise I like the program for getting through my Taxes, just paid more than intended.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on April 5, 2026
Posted by: Lylika18
from Florida FL
Easy to navigate and prepare my income tax. I highly recommend it!
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
If you have a simple return do not use TURBO TAX
on April 5, 2026
Posted by: mad21XXXXXXXX
from Virginia
Last year I filled on the IRS website free tax return I just thought Turbo Tax might be easier. They ask a lot of questions the return was very simple I was charged $120 for it and I . thought they could do it for 39 or $40 as they advertised. I will get approximately $180 refund and using most of that to use turbo tax. If you have a simple return do not use turbo tax go to the IRS website.
I will not make that mistake again
I will not make that mistake again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
LESS REFUNDS WITH TURBO TAX
on April 5, 2026
Posted by: NCBFTMOOSE
from NORTH CAROLINA
I DO NOT BELIEVE I GET FULL TAX BENIFITS USING TURBO TAX - ONLY USE BECAUSE I REFUSE TO PAY SOMEONE TO DO MY TAXES - ALSO USED TO FILL OUT DAUGHTERS TAXES . SHE IS FULL TIME STUDENT AND DID SOME SIDE WORK - I HAD TO PAY TO E FILE THE 1040 TYPE FORM - NEVER AGAIN FOR HER - I WILL DO MY TAXES AND TAKE MY LUPS
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use - Takes you step by step
on April 5, 2026
Posted by: JAM 76
from Michigan
Easy to Use and will use again in the future. Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax was great
on April 5, 2026
Posted by: tdshaze
from MI
It was very accurate and easy to fill out, very informational
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com