Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,524 Reviews)
Rating breakdown 86,524 reviews
5 Stars
64,455
4 Stars
9,499
3 Stars
4,195
2 Stars
2,644
1 Star
5,731
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax Excellent
on April 4, 2026
Posted by: MarieRoseD
from nevada
Turbo Tax easy filing. Thanks. Will use this again next year
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Very different in 2026 - FRUSTRATING
on April 4, 2026
Posted by: eFiling Bad
from CT
eFiling was a joke this year and TurboTax no longer seems to have my old returns?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Incorrectly Recorded Pension
on April 4, 2026
Posted by: Retiree4
from New York
TurboTax made a serious error on my state return and I had to pay taxes I didn’t owe. It took many hours over two days to correct the error.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
FEES TOO HIGH ESP STATE
on April 4, 2026
Posted by: ME202602652512
from AR
FEES GETTING TO BE TOO MUCH SHOULD BE BASED ON REFUND AMOUNT NOT FLAT FEE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 4, 2026
Posted by: Henry FM1
from New Jersey
Wonderful experience. Customer Services Rep was very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for the win
on April 4, 2026
Posted by: Renabena25
from AL
I’ve always been confident in using Turbo Tax an will continue to use them!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not great
on April 4, 2026
Posted by: Anonymous
from Washington
Free Turbo tax is a lie. End of story. Why dont you be upfront, $79. IS NOT FREE
.
.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is where its at
on April 4, 2026
Posted by: great great Turbotaxx
from Ohio
Turbotax the Great makes filing your taxes a no-brainer.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com