Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(86,996 Reviews)
Rating breakdown 86,996 reviews
5 Stars
64,712
4 Stars
9,562
3 Stars
4,230
2 Stars
2,683
1 Star
5,809
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
No regrets. Not even a vowel.
on April 4, 2026
Posted by: Anthony from NorCal
from California
Straight forward and user friendly. I have been using Turbo Tax for several years. Some of the prompts are redundant throughout the process but bearable. I would recommend this service to any and everyone.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on April 4, 2026
Posted by: ChelseaMae83
from Missouri
Thanks for the easy step by step guidance. I can easily do my own taxes without the worry.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great system, easy to use and no issues
on April 4, 2026
Posted by: Wrighty01
from Illinois
Standard platform used, it just worked, expect would be helpful
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
$$$$$$$$$$
on April 4, 2026
Posted by: Cherilee2026
from ga
too expensive. cost 150 to file fed and state. I could go elsewhere but the import feature works great. Still not ahappy about the price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I like turbotax
on April 4, 2026
Posted by: Katie wow
from Rhode Island
Very easy to follow the steps. I like how they ask every question
Response from turbotax.intuit.comBy TurboTax Care Team, April 6, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!!
on April 4, 2026
Posted by: BobbyPig
from TN
They make it so easy for folks like me that aren't tax experts to do our own taxes, confidently!
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I keep returning to TurboTax
on April 4, 2026
Posted by: ElizabethAnne14
from Pennsylvania
Every year I prepare my own taxes and have for at least 20 years. I like the ease of using Turbo Tax and I feel confident I won't forget anything. When I have questions, there is always someone there or a text box that will answer my questions. The interface is easy to use and friendly. I only wish it didn't cost so much!!! for having to do this every year, there should be a tax break from taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Excellent
on April 4, 2026
Posted by: MarieRoseD
from nevada
Turbo Tax easy filing. Thanks. Will use this again next year
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com