Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,034 Reviews)
Rating breakdown 87,034 reviews
5 Stars
64,724
4 Stars
9,568
3 Stars
4,237
2 Stars
2,685
1 Star
5,820
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Amazing
on April 1, 2026
Posted by: Anonymous
from SC
Very easy to use and glad they offer help if needed
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
If you know what Turbotax is, you already know.
on April 1, 2026
Posted by: Nonicknameisneeded
from Iowa
It's TurboTax. It's a tool to file taxes. It worked and was easy.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 taxes
on April 1, 2026
Posted by: Chet626028
from ct
it was a great experience. it was easier than trying to do on my own.
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible
on April 1, 2026
Posted by: Terrible Experience Again
from Nc
Terrible experience, we have basic filing and we had to pay. For what? Nobody helped us. Too many Extra questions once we completed filing, beyond frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not free
on April 1, 2026
Posted by: Fibonach991
from California
Lied about it being "free". Nicke and dined me and took a chunk of my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
no review
on April 1, 2026
Posted by: Ugggggg OMG
from TX
I don't want to give a review...Not happy paying all this tax!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Awesome
on April 1, 2026
Posted by: KMMQ
from va
Turbo Tax Online Deluxe Program was right "on-point" and did not disappoint me, I decided to apply online with the application process, since my desktop computer was NOT supporting MS11. I thought i would have to go to an actual tax office to complete my taxes. With my busy schedule, i did not have the time to do this, Thank you Turbo Tax online program to satisfy my needs.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on April 1, 2026
Posted by: Jswing
from Georgia
easy filing, this is my 6th year in a row and Im happy as can be
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com