Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,036 Reviews)
Rating breakdown 87,036 reviews
5 Stars
64,726
4 Stars
9,568
3 Stars
4,237
2 Stars
2,685
1 Star
5,820
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is quick and easy!
on April 1, 2026
Posted by: KateVal17
from New Braunfels, TX
TurboTax is quick and easy to use. I did notice a lot more fees though but that did not impact my filing process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
It’s great to hear you were happy with the service. We aim to keep our pricing fair for the level of tax expert guidance we provide, and we’ll certainly keep your comments in mind as we look for ways to add even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax, GREAT for not "Tax Savvy" people.
on April 1, 2026
Posted by: Pmorris111
from Tennessee
Turbo Tax is excellent especially for beginners and people who are not tax savvy such as myself. between the AI generated topics and Google I managed to figure everything out.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax is great but why costly
on April 1, 2026
Posted by: TTG7
from 5426 N Nevada Ave, Apt 207
easy and fast I don't love the cost and I didn't receive any help so I'm not sure why I am being charged?
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thank you for the high rating and the candid feedback. We know our fees are an investment, so we work hard to ensure the speed and stress saved are worth every cent. We're glad our professional tax preparation could provide the peace of mind you needed this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good job
on April 1, 2026
Posted by: Mari524
from FL
Great experience like always. Even called the tax specialist and got an answer within 20mins. Love TurboTax
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax works
on April 1, 2026
Posted by: Gene Szat
from mi
turbo tax tries to manipulate you into paying more then is necessary.Other wise works really well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really fast
on April 1, 2026
Posted by: lucas61
from fl
It was done really fast so that was a great thing
Thanks
Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on April 1, 2026
Posted by: jennfromdablock
from virginia
very detailed, very easy to use. will be using turbo tax from now on
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you
on April 1, 2026
Posted by: my taxes45678
from California
I finished in two hours and the prompts and support were very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com