Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax Rock
on January 16, 2025
Posted by: White2025
from Converse Tx
I was easy to guide through and follow along and i liked the options to understand all questions.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've been a loyal TurboTax user since 2005!
on January 16, 2025
Posted by: DeniseJoyce
from Concord, CA
I've done my taxes with TurboTax since I was 18, and it's always super easy and straight forward. Already looking forward to getting my return and filing using TurboTax again next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was awesome
on January 16, 2025
Posted by: cruz04
from South Carolina
It was easy to understand everything and to do the work.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWESOME
on January 16, 2025
Posted by: LAURENG80
from NORTH PORT, FL
LOVE HOW SUPER EASY IT IS TO FILE & SUPER FAST!!! ALWAYS GET THE BEST REFUND
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great as always
on January 16, 2025
Posted by: belegrade
from oklahoma
Great as always. The time and money turbotax saves is fantastic.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I only do this because it's the law
on January 16, 2025
Posted by: Government is Broken
A reminder that Intuit lobbyists are the only reason we have to do this crap every year. The government knows all this already and instead takes pride in sending people who don't have their info right to jail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it easy
on January 16, 2025
Posted by: Bebopper2000
I pretty straight forward, I use to get my taxes done for me when child credit was so complicated. But the walk through on Turbo Tax makes the process easy and I feel confident in filing without making mistakes.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Extra Charges at the End
on January 16, 2025
Posted by: usertess2025
from Nebraska
You guys charged me a ton of extra stuff at the very end and it kind of caught me off guard. But otherwise I think the tool is intuitive. It also wasn't explained why I couldn't pay my Iowa state taxes through your portal, which I've always done in the past. This time using turbotax just was a bit more frustrating and inconsistent with information. I still recommend the service to others, I just don't know what happened.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com