Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,039 Reviews)
Rating breakdown 87,039 reviews
5 Stars
64,729
4 Stars
9,568
3 Stars
4,237
2 Stars
2,685
1 Star
5,820
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and Easy
on March 31, 2026
Posted by: Top of the Table
from PA
Quick, Easy, Efficient, Effective...will be back in the future...
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love TurboTax
on March 31, 2026
Posted by: Suetaxtouch
from Utah
Found the process easy even for someone like me who is not very computer literate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on March 31, 2026
Posted by: Tcoca
from Illinois
It was a wonderful, fast experience, would definitely recommend to anyone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is super easy!
on March 31, 2026
Posted by: Laurenw421
from Florida
I’ve been using TurboTax for years and it’s always quick and accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Don't make it so hard to get service
on March 31, 2026
Posted by: MBC17
from Pennsylvania
The only thing I'm upset about is that Turbo Tax went ahead and did my state tax return. You think you're doing the customer a favor but it's not a favor when you charge them for the "favor". I have already requested
my money back ($50.04) for the state return and have filed them on my own. Don't mess with someone else's' money!!
my money back ($50.04) for the state return and have filed them on my own. Don't mess with someone else's' money!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works for me!
on March 31, 2026
Posted by: Johndiditagain
from CA
Always use it. My situation is simple so I've never had problems.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on March 31, 2026
Posted by: Frederick4
from Maryland
Easy to use. Lots of opportunity to review and double check work. Program supports the user with cueing that helps user avoid errors. Turbo Tax has an excellent upload feature that makes uploading tax documents easy. Turbo Tax is fairly priced as opposed to a pricey tax preparer. (As citizens, we already pay taxes, we should not have to pay a pricey tax preparer to prepare our taxes.)
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
It’s great to hear that our pricing hit the mark for you. We believe top-tier tax prep shouldn’t come with a premium price tag, and we’re happy to have helped you keep more of your money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job
on March 31, 2026
Posted by: Anonymous
from Georgia
Great experience and it really was easy to maneuver through.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com