Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,092 Reviews)
Rating breakdown 87,092 reviews
5 Stars
64,742
4 Stars
9,575
3 Stars
4,241
2 Stars
2,692
1 Star
5,842
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Froud!!!
on March 31, 2026
Posted by: madkid
from id
Stated that it was charging me $40 then it charged me $128 big difference!!! Not happy at all!!! I could have gotten it cheaper if someone did it for me!!! REALLY NOT HAPPY!! Will never use them again!!!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax good for college students
on March 31, 2026
Posted by: student420
from illinois
I dont understand most of the fees but it's fast and easy. It is confusing sometimes but at least we can get it done.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive. Will not be returning
on March 31, 2026
Posted by: WhatAWackCompany
from SC
Outrageously expensive. Will not be using again. Surprise costs like a $35 transaction fee??? Used to be a free service, now I have to pay money to give money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clear and straightforward
on March 31, 2026
Posted by: Crispy Chriss
from rhode island
well guided, easy to use. Help when you need it. Highly rated.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
works great
on March 31, 2026
Posted by: Scott2206
from Texas
the product works great and is easy to use. I would recommend to friends
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome job by the help
on March 31, 2026
Posted by: Mack 10 n12
from Michigan
Great job fast accurate
Thanks again don what a nice man don is
Thanks again don what a nice man don is
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax has gotten more difficult and clunky
on March 31, 2026
Posted by: Lmnop77
from CA
This was a HORRIBLE experience this year. I do not want to use it next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 31, 2026
Posted by: TaylorJ23
from Virginia
I had a easy fast filing process. Cheap fees and fast filing. Nothing was predatory.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com