Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
So easy...
on January 16, 2025
Posted by: Duttyhams
So quick and easy. 17 minutes and done. Love it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The only choice is TurboTax
on January 16, 2025
Posted by: mjr00134
I used the basic deluxe version and felt comfortable with all features offered. Easy to use and Intuit makes it easy for everyone to understand their situations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
child tax credit flaw
on January 16, 2025
Posted by: NJones79
from North Carolina
This year, I made no changes to my personal information regarding my own three children, but Turbo wanted to count them as "other dependents." I checked several times to see "my child" was checked. I deleted their three profiles and re-entered them. After I did, the calculations changed and I received the full credit. Not sure what happened, Turbo....
I have always enjoyed using Turbo Tax (5+ years) and have never had issues before this year.
I have always enjoyed using Turbo Tax (5+ years) and have never had issues before this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 16, 2025
Posted by: Vnlwnt28
from Grand Rapids
Fast and easy as always. Walks you through everything. Never had any problems on turbo tax like i
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best service every
on January 16, 2025
Posted by: Teresa6972
The fastest and easiest and cheapest way to file your taxes get it just as fast.Then using a big tax service that charges you a fortune. Thanks turbo tax sincerely Teresa h.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is wonderful
on January 16, 2025
Posted by: Little Jeannie
good i always have a great experience with Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great and awesome
on January 16, 2025
Posted by: Debbie 2024 Taxes
from Washington, DC
My experience is great it saves time and helps me prepare my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Predatory practices and scummy fees
on January 16, 2025
Posted by: Timmmmmmmmmmmmmmmmmmmmm
from Columbus, OH
TurboTax never misses an opportunity to fleece its customers. Received unemployment? You have to pay extra. Want to pay with your refund? You have to pay extra. Need support? You'll be paying extra for that. It took me 20 minutes to go through everything and still I owed them $78 for doing absolutely nothing. What a racket.
Written by a customer while visiting turbotax.intuit.com