Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,136 Reviews)
Rating breakdown 87,136 reviews
5 Stars
64,755
4 Stars
9,579
3 Stars
4,242
2 Stars
2,700
1 Star
5,860
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax was amazing
on March 31, 2026
Posted by: John John 1
from South Carolina
Filing experience was made simple and easier than past experiences. Turbotax was helpful in every aspect of filing
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax still a useful tool to file taxes
on March 31, 2026
Posted by: DonB70
from Texas
not as easy to use as past versions. Sometimes the instructions are not that clear. more attention should be paid for retirees filing a return with mostly IRA funds to report.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Groovy
on March 31, 2026
Posted by: JJ3838
from WA
Everything processed and loaded smoothly. I was pleased with the layout and navigation through the website.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Complete
on March 31, 2026
Posted by: ADDIE69
from California
Concise and complete. Accuracy is good. Timely fashion
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Its OK
on March 31, 2026
Posted by: Unimpressed26
from NY
Been a long time user of Turbo Tax. Started at a decent $39 fee to file taxes. Now its $158! The price to simply file to get a refund climbs every year. This "helpful product" has just become another tool to drain us of the little money we already struggle to earn.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 31, 2026
Posted by: Anonymous
from Texas
Good experience with TurboTax , detailed and user friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not quite as good as in previous years
on March 31, 2026
Posted by: JohnPB9
from NY
Several dialog boxes were difficult to deal with. Several asked for information on my W2 without telling me wheretlook for it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate and helpful!
on March 31, 2026
Posted by: Page10
from Washington
Easy to navigate and helpful tips included for anyone who doesn't understand taxes
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com