Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,136 Reviews)
Rating breakdown 87,136 reviews
5 Stars
64,755
4 Stars
9,579
3 Stars
4,242
2 Stars
2,700
1 Star
5,860
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax
on March 31, 2026
Posted by: Nate_89
from Ga
My experience with TurboTax has always been great ever since I've been using TurboTax.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
terrible
on March 31, 2026
Posted by: pj1111111
from NY
extremely expensive and not worth it. Minimal Ai help is $89 and then they charge it seperatley if you work in other states so on top of taxes you have to pay the app hundreds of dollars for your taxes to be rejected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on March 31, 2026
Posted by: KaylTayl
from New York
I use turbotax every year, and their experts are always very nice and ready to help! I worked with Lisa this year and she had fast answers to my questions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy & fast
on March 31, 2026
Posted by: NadZ44
from TX
I love how fast and easy it is to file. It us understandable and so easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 31, 2026
Posted by: Taxesgibbo
from Florida
Easy to use and fast; I like the comparisons to previous year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Peace of Mind
on March 31, 2026
Posted by: VAS2688
from South Carolina
Turbo taxes made sure that all of the new tax laws were implemented
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great! But need to fix the Military discount feat
on March 31, 2026
Posted by: mhzr
from Texas
Every year I file, I run into the same issue. Military discount does not get applied at the end and it tries to charge me full price. I end up on the phone for long periods just to get a code, which the system alas es me will be applied at the end during the review step. Customer service always comes through, but it is time wasted that shouldn't have to be.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
east to use
on March 31, 2026
Posted by: turbo taco
from tn
easy to use and convenient to find. It's literally everywhere.
Written by a customer while visiting turbotax.intuit.com