Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,138 Reviews)
Rating breakdown 87,138 reviews
5 Stars
64,757
4 Stars
9,579
3 Stars
4,242
2 Stars
2,700
1 Star
5,860
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great east simple
on March 30, 2026
Posted by: KingPunchTurboTax
from 100 Lincoln Way E
Great easy and very simple will be coming back every year. never saw anything so simple and self explanatory
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is turbo
on March 30, 2026
Posted by: Unclemike 3113
from 2209 15th Ave. N
Very Helpful and on point very personable responcivve
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is okay
on March 30, 2026
Posted by: bribri2343
from nc
great needs improvement with talking to the tax help
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Filing
on March 30, 2026
Posted by: RJDrunaway
from Nevada
TurboTax makes a complex process simple to understand.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 30, 2026
Posted by: Greatttttttttttttttttt
from AZ
Greatttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Return
on March 30, 2026
Posted by: TC and PP
from NV
Our return was rejected. It was very easy to revisit and complete with the help AI
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Glad it's finished!
on March 30, 2026
Posted by: Done20251
from Va
Love how you have repeating questions to make sure to person has the provided the correct answer. Do you guys have a data on how to ask questions?
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Done!
on March 30, 2026
Posted by: GingerSnap69Girl
from Washington
Easy to work through and love the mobile scanning of documents.
Written by a customer while visiting turbotax.intuit.com