Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,454 Reviews)
Rating breakdown 87,454 reviews
5 Stars
64,943
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Terrible
on January 27, 2026
Posted by: Miles67
from Mass
I had a very simple and very easy tax return and only used my standard W2 form. You charged me for the Deluxe version even though I did NOT use or need the services of the delxe version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Return User
on January 27, 2026
Posted by: Turbo User 2026
from Michigan
I have used Turbo Tax for many years. Wonderful product!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was a lot easier this year
on January 27, 2026
Posted by: Brandi2026
from North Carolina
It took me a few to get everything fixed. But I got it and was successful
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Awesome
on January 27, 2026
Posted by: KoyaP
from Louisiana
I can't express enough how much of a pleasure it is to use this service, fast, convenient, and the help and assistance is impeccable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible company
on January 27, 2026
Posted by: YOur mo
from VA
Will never recommend hidden fees at the end of the entire process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is helpful
on January 27, 2026
Posted by: Jr624
from Georgia
Turbo tax was very helpful in my process with completing my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 27, 2026
Posted by: lilmilt
from georgia
awesome nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is not awsome
on January 27, 2026
Posted by: Dogbites
from TN
I was told it was free, but ended up paying out money I needed.. 90.00$ just to file a Health Market scam you people ended up getting almost a hundred dollars of my refund...I hope you enjoy it!!!
Written by a customer while visiting turbotax.intuit.com