Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,144 Reviews)
Rating breakdown 87,144 reviews
5 Stars
64,760
4 Stars
9,581
3 Stars
4,242
2 Stars
2,700
1 Star
5,861
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
WOOOOO
on March 29, 2026
Posted by: KPRISUN
from Florida
I never have an issue with TURBOTAX!! It's always easy, and straight forward.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on March 29, 2026
Posted by: jmk13151719
from LA
great! helpful at determining if I needed to choose the standard deduction or itemized
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
taxes suck to do
on March 29, 2026
Posted by: taxes suck TM
from Washington, WA
i had to pay 700 dollars so one star is all i can give....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth filing.
on March 29, 2026
Posted by: Gabby E
from TX
Amazing & smooth filing process. I was easily able to complete.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Doraelia!
on March 29, 2026
Posted by: Kaykay33b
from IL
Speaking to Ms. Doraelia gave me the peace of mind I needed! Taxes are very complicated when you have multiple incomes coming from different states, and I feel so much better knowing my forms and calculations were reviewed by an expert.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on March 29, 2026
Posted by: Ennyy
from Maryland
It was a good experience anf I like it very much. Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on March 29, 2026
Posted by: Lovebuckets
from Indiana
good*****************************************************************
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing
on March 29, 2026
Posted by: Javi1972
from Arizona
I've used Turbo Tax for many years now. Their interactive AI guidance if you have any questions, is next level. Never had any issues when filling.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com