Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,162 Reviews)
Rating breakdown 87,162 reviews
5 Stars
64,767
4 Stars
9,584
3 Stars
4,245
2 Stars
2,702
1 Star
5,864
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
The greedy robbers of Intuit
on March 29, 2026
Posted by: Ranx
from YZ
Charging people $40 for refund fee is robbery and I will NEVER use your service again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax every year
on March 29, 2026
Posted by: Josevene
from Nevada
Fast and easy , professional, knowledgeable, reliable.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax was somewhat confusing
on March 29, 2026
Posted by: Bear1984
from Connecticut
I had trouble finding certain forms and I had to go to a different website to find more tax information on myself.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
i hate turbotax
on March 29, 2026
Posted by: disgruntled student
from florida
why did i have to pay you to do my taxes when i didn't get anything back. you're a computer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
great
on March 29, 2026
Posted by: cclegge69
from Kentucky
it was a lot easier this year to file than last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is The Best!!
on March 29, 2026
Posted by: Douglasrealtor1
from Louisiana
Easy!!! Turbo Tax is the Best!! Every time its Great.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME
on March 29, 2026
Posted by: KATE1556101
from VIRGINIA
TIA WAS AMAZING! SHE HELP ME OUT! I AM SO THANKFUL FOR HER!
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Over priced rip-off
on March 29, 2026
Posted by: Jeff was ripped off
from Illinois
Total rip off. Expect way to much money but thank you next year I'll start sooner and find something way cheaper. You charged $168 and I did all the work.
Written by a customer while visiting turbotax.intuit.com