Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
DISAPPOINTED TO HAVE TO INPUT ALL INFO
on January 17, 2025
Posted by: BETTY DUCK
from fl
i HAVE USED TURBOTAX FOR MANY YEARS AND WAS DISAPPOINTED THAT i COULD NOT PULL THROUGH LAST YEAR'S INFO
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is Great (One Minor Annoyance)
on January 17, 2025
Posted by: Danielle S 13
from Poconos
Always a great experience! The only issue I ever have is that I live in PA, which has a Reciprocal Income Tax Agreement with NJ (where I earn income). Every year, Turbo Tax tries to tell me I probably have to submit an NJ return, but I would only have to if I needed a refund, and do not need to file since my employer properly submits PA tax, not NJ tax, due tot he reciprocal agreement. I have to go searching every year for peace of mind on the NJ treasury website, and submit a note. Would prefer this be something that Turbo Tax has the ability to identify/understand fundamentally.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and easy
on January 17, 2025
Posted by: DMAN3434
from Cleveland, Ohio
Quick easy and thorough! I've been using Turbo Tax for many years and never had an issue...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing!
on January 17, 2025
Posted by: Motwin333
from Texas
TurboTax is easy and simple. It helps you along the way, I love it!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better!
on January 17, 2025
Posted by: Greggio
from New York, NY
It was simpler to use this year, less red herring screens. The interface is clean, clear, and pretty. Paying and filing was more streamlined. Maybe since y'all got in legal trouble?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not free as advertised
on January 17, 2025
Posted by: Pat855
from Oklahoma
It’s fine but shouldn’t advertise as free when it isnt
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So convenient!
on January 17, 2025
Posted by: msae
from Mississippi
I love the option of doing everything online. Paying with the refund and also selecting the auto draft payment date to pay the state taxes was a life saver!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 17, 2025
Posted by: 1taxes
very easy process, love it, recommend to everyone for sure for quick and easy refund
Written by a customer while visiting turbotax.intuit.com