Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,162 Reviews)
Rating breakdown 87,162 reviews
5 Stars
64,767
4 Stars
9,584
3 Stars
4,245
2 Stars
2,702
1 Star
5,864
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Fees for everything
on March 29, 2026
Posted by: BakeACake2
from Ca
The fees are high as heck. It would be nice to avoid some of the fees - especially as a returning customer.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWESOME
on March 29, 2026
Posted by: TAN00
from FL
GREAT PRODUCT. VERY FAST TO EDO AND EASY TO UNDERSTAND.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was fast and easy to file on your own
on March 29, 2026
Posted by: Isaiah09
from North carolina, NC
My experience with turbo tax was easy and trustworthy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 29, 2026
Posted by: Pickle Man 19
from Michigan
Easy step by step
Process that made filing my taxes easy
Process that made filing my taxes easy
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on March 29, 2026
Posted by: Anonymous
from South Carolina
Works well and questions are clear
Will use again but there should have been a message that you cannot use a phone instead of an error message
Guidance was clear
Will use again but there should have been a message that you cannot use a phone instead of an error message
Guidance was clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Season Destroyer
on March 29, 2026
Posted by: itsUKP
from California
Every was really simple and easy to understand. There was accuracy, guidance and the interface was simple to navigate. It’s very compatible with my hectic schedule. The new Camera/Photo extraction features have exceeded expectations.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1ST TIMER
on March 29, 2026
Posted by: BANDJ4EVR
from OREGON
WE DID GOOD BUT TOOK LONG TIME. FAIRLY EASY TO NAVIGATE BUT SOME CONFUSING SECTIONS
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use!
on March 29, 2026
Posted by: Allie555
from California
Was very simple to use if you are using the short form. Simple and had no problems.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com