Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,162 Reviews)
Rating breakdown 87,162 reviews
5 Stars
64,767
4 Stars
9,584
3 Stars
4,245
2 Stars
2,702
1 Star
5,864
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good program
on March 29, 2026
Posted by: LeahRose04
from Washington
Easy to complete and easy to file my taxes. I like it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the One & Only
on March 29, 2026
Posted by: LilyMayhem
from Arizona
We only consider using Turbo Tax - for many years. Will not consider any other method. The explanation links and forms are very easy to find/use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax
on March 29, 2026
Posted by: grojo
from MI
It was annoying that I did a lot of the filing on my own and once I was done I still had to pay for extra things I would rather them be upfront about them instead of adding in other cost once I am already done.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on March 29, 2026
Posted by: goldcoin
from FL
I have used turbo tax for many years and find it very user friendly although it does change every years making it less familiar
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is OK
on March 29, 2026
Posted by: Dawn503
from ND
ALWAYS SAY ITS FREE BUT ITS NOT!!! OTHERWISE WALKED ME THROUGH THE PROCESS VERY WELL
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great product
on March 29, 2026
Posted by: herbie101
from texas
a little bit of troble, but well worth it. i would buy again.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TERRIBLE COMPANY
on March 29, 2026
Posted by: nononononononono4444
from PA
CHARGES MORE THAN THEY TELL YOU - NEVER USING AGAIN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
wonderful
on March 29, 2026
Posted by: momma123456789
from Illinois
i was able to follow the easy directions very detailed info
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com