Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,163 Reviews)
Rating breakdown 87,163 reviews
5 Stars
64,767
4 Stars
9,584
3 Stars
4,245
2 Stars
2,703
1 Star
5,864
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax did a Great Job
on March 29, 2026
Posted by: Elias01
from New Jersey, NJ
Very helpful and easy to use. First time filing my taxes this way for work and I had no problems at all.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but tries to make you pay for every Lil extra
on March 29, 2026
Posted by: Chrissy3978
from IL
Good except for the price hikes otherwise good 👍👌
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Git R Dun
on March 29, 2026
Posted by: Git R Dunn
from Kansas
The fees for haveing someone do your taxes these days is absolutly outrageous. With turbotax and a resonable fee its just more financially viabale. The website has worked with no issues for me for years. My spouce and child have had a cantankerous time with identity verification, there needs to be a more efficient way for people to resolve log in issues.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is so easy
on March 29, 2026
Posted by: robse2277
from MI
Did my taxes in record time, was easy and fast. Highly recommended.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on March 29, 2026
Posted by: vmarsilio
from MI
Used Turbo Tax for many years, with no dissatisfaction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was easy to use
on March 29, 2026
Posted by: Lis15
from MA
TurboTax was straight forward and easy to use. I will definitely use it to process my future tax returns.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing Help!
on March 29, 2026
Posted by: Xman1415
from Virginia
Amazing help when needed and easy to use! I will always use turbo Tax!
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax sucks with i could give ZERO stars
on March 29, 2026
Posted by: Drew881111
from Oklahoma
Filed my taxes for "FREE" but when it came to it it was rejected for something that was already included in the return said i needed to refile will fixes and then had to pay $130, clearly a setup...have used them for years but now will be using someone else for the future of my tax filings.
Written by a customer while visiting turbotax.intuit.com