Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,454 Reviews)
Rating breakdown 87,454 reviews
5 Stars
64,943
4 Stars
9,628
3 Stars
4,258
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax to the rescue, again!
on January 27, 2026
Posted by: cmlove999
from 8103 Hogan Drive, S.E.
I've used TurboTax for many years and have always been pleased with their software. They are offering many more options for paying for their services and receiving your refund, if any. It's a little nuisance but it is worth the extra agravation to ignore and choose the options you want.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst Tax preparation in the world.
on January 27, 2026
Posted by: AntiTurboTax1000
from Kansas
Garbage company. Every year it says free, but anyone with the slightest extra income gets charged. Wouldn’t use them if I didn’t have to.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 27, 2026
Posted by: Rattiparty
from Alabama
Great very fast very self explanatory great for when your on the go and need help don’t have to look far
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
happy with turbotax
on January 27, 2026
Posted by: David Eugene
from Louisiana, LA
Easy to understand. I Have used for many years. satisfied
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo not that turbo
on January 27, 2026
Posted by: chimi2
from FL
still needs to use AI tools to anwers Questions ( simple), Lacks of agility, when the info is the same to speed up the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Absolutely great way to file
on January 27, 2026
Posted by: Devonprice92
from Ohio
Great experience love turbo tax great way to file taxes without the hassle
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 27, 2026
Posted by: Jo Jo 64
from North Carolina
Very easy to do guided me through everything and help me fix the problems
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurbTax
on January 27, 2026
Posted by: NinaBee86
from OH
My experience was very informative and good learning experience.
Written by a customer while visiting turbotax.intuit.com