Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,171 Reviews)
Rating breakdown 87,171 reviews
5 Stars
64,771
4 Stars
9,584
3 Stars
4,245
2 Stars
2,703
1 Star
5,868
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Ms
on March 28, 2026
Posted by: skurmom2
from California
it was ok took alittle longer than i wanted but it did the job
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Taz
on March 28, 2026
Posted by: Turbolover15
from FL
I just do my taxes fast and accurate with turbo tax. Been using them for over 10 yrs. I used to use the experts but my filing is straight forward now so it is easy with the regular prompts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBOTAX IT'S SOMETHING I GUESS
on March 28, 2026
Posted by: JAKE165
from WASHINGTON
THERE IS NO EXPLANATION AS TO WHY MY FILING COST ME $69 INSTEAD OF BEING FREE, SORRY FOR ALL CAPS. LOL
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing
on March 28, 2026
Posted by: Leelo4194
from VA
User friendly, with great advice an explanation feature of tax forms and deductions.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My go to
on March 28, 2026
Posted by: Anonymous
from Tx
I use Turbo Tax every year and they have never let me down and it is very user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is a Rip-Off!
on March 28, 2026
Posted by: Burned107
from Oklahoma
I have used Turbo Tax many times in the past but have never been hit with so many fees on top of buying the software ($134). I was all the way to the filing before I was informed that I had incurred those fees. I will NEVER use Turbo Tax again.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Why do we need a title?
on March 28, 2026
Posted by: KB123486
from Missouri MO
The program stuttered this time and was a little pricey, but I did like that it made you review over your tax preparation twice. I liked that there was a You-Tube video for guidance on finding the AGI on transcript.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is so helpful
on March 28, 2026
Posted by: zayzayzayzay
from Virginia, VA
The software was easy to use. My questions were answered in a reasonable amount of time. All of the Help questions were genuinely helpful
Written by a customer while visiting turbotax.intuit.com