Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,172 Reviews)
Rating breakdown 87,172 reviews
5 Stars
64,772
4 Stars
9,584
3 Stars
4,245
2 Stars
2,703
1 Star
5,868
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on March 28, 2026
Posted by: mpow200
from Fayetteville NC
The process was very helpful. And was not as hard as I thought it would be.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
This was annoying
on March 28, 2026
Posted by: Kate15Kate15Kate16
from New York
Surprise fees are never a good business model, that was not cool
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great
on March 28, 2026
Posted by: Howie1999
from Texas
Would be nice to be able to pull up previous taxes .
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is different now but also more helpful
on March 28, 2026
Posted by: trinaldi205
from Illinois, IL
The AI helped out a lot if it was true. It was frustrating since it is different than previous use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Alsome
on March 28, 2026
Posted by: BrownEye2
from SC
great experience today wasn't at my best but it didn't take long
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good
on March 28, 2026
Posted by: Chiefpoppy90
from Alabama
Some of the questions ask are a little confusing.
Questions are repetitive
Questions are repetitive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Product
on March 28, 2026
Posted by: TCFrench
from Virginia
Easy to file with AI guidance and the pop-up screens provided.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so easy
on March 28, 2026
Posted by: luker1997
from Texas
Turbotax is just so easy to use. I use it every year and its a no brainer
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com