Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,292 Reviews)
Rating breakdown 87,292 reviews
5 Stars
64,844
4 Stars
9,599
3 Stars
4,248
2 Stars
2,711
1 Star
5,890
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 24, 2025
Posted by: Ducky54
Great and helpful information was indeed helpful. Will us again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GOOD.
on January 24, 2025
Posted by: lucid wolf
from MA
GOOD. Product is Excellent. EASY AND EFFICIENT. GLAD.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on January 24, 2025
Posted by: izey
The process was clear and smooth. I highly recommend it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Made me pay tho
on January 24, 2025
Posted by: Jmoneeey
from Pa
It told me it was free, after 45 mins of just returned it claimed u was comped and made me pay. But it was still just a simple return… ;(
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Saves me Time!!
on January 24, 2025
Posted by: saharacj1
from Utah
Turbo tax is fast, efficient, user friendly, and convenient. Thanks for all the help Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax has fallen
on January 24, 2025
Posted by: Turbotaxhas fallen
Absolutely the worst iteration of Turbo Tax ever. What was once a good product, slipped away.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2025
Posted by: AnnGate
Great service. Very easy to use. Didn't have to leave home to file my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax went Cash Grab
on January 24, 2025
Posted by: Anonymous
from Michigan
Turbo tax has always been free. This year the most basic package cost me $118, I don't understand why. The service still worked well but I'd like to understand why it is no longer free.
I also didn't like how it tried to upsell me the higher service multiple times throughout the process. I have a very simple return, I don't need anything extra. I think I should only have to answer that one time, not be constantly bombarded by upsells throughout the process.
Written by a customer while visiting turbotax.intuit.com