Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,172 Reviews)
Rating breakdown 87,172 reviews
5 Stars
64,772
4 Stars
9,584
3 Stars
4,245
2 Stars
2,703
1 Star
5,868
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is very efficient
on March 28, 2026
Posted by: MicahJC
from Connecticut
It was easy to navigate the pages and put in any extra information.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great way to do taxes
on March 28, 2026
Posted by: HEDGEAPE
from NC
Turbotax walk through steps make you feel better about doing your own taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on March 28, 2026
Posted by: BLMO855
from California
User friendly and very easy to follow instructions.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on March 28, 2026
Posted by: chrismatt042
from Florida,FL
It was really easy to navigate a simple tax return
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fine - shouldn't need to exist
on March 28, 2026
Posted by: MMU13
from Wisconsin
Fine - would be better if the US government just did return-free filing like a civilized country
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to Use but Could be Cheaper
on March 28, 2026
Posted by: BEhrig
from Texas
Easy to use but rates could be less for those who don't make much money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is ok
on March 28, 2026
Posted by: TJH_MD
from MD
Easy enough. No big issues. I paid for an expert review because we owed but realized why with their help.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast
on March 28, 2026
Posted by: Gorbologo
from Tx
quick and painless!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com