Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,173 Reviews)
Rating breakdown 87,173 reviews
5 Stars
64,772
4 Stars
9,584
3 Stars
4,245
2 Stars
2,703
1 Star
5,869
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy
on March 28, 2026
Posted by: easytr
from utah
everything was easy everything was easy everything was easy
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very user friendly!
on March 28, 2026
Posted by: Georgia Gal789
from Georgia
It was easy and there were suggestions to help me get the most refund back. Highly recommend using it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on March 28, 2026
Posted by: MariaVero
from Texas
Easy to navigate, I can ask questions and get my return verified by a specialist. Great!
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Patient and Kind …….
on March 28, 2026
Posted by: HThompson1
from Windsor,CT
Excellent service . She was patient and knowledgeable.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY ENOUGH
on March 28, 2026
Posted by: KATE16254678
from MA
It was relatively easy and smooth but never goes quickly
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAXTHEGREAT
on March 28, 2026
Posted by: GREATSAMMYTURBO
from 7300 Grant Street
it was Great every year always have a Great experience no problems everything is smooth.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on March 28, 2026
Posted by: ArrowynGreen
from MD
TurboTax is awesome! It goes through your return, asking simple questions to help you fill it out. I like the features available to help you when things get complicated and you need more advice, and the ones that protect you if something goes wrong. I also like the transmit electronically and the direct deposit features. It is accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on March 28, 2026
Posted by: KBDizzle
from Indiana
Easy to use and file my returns! I was able to navigate the site easily to get my return filed and processed.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com