Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,173 Reviews)
Rating breakdown 87,173 reviews
5 Stars
64,772
4 Stars
9,584
3 Stars
4,245
2 Stars
2,703
1 Star
5,869
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I highly recommend Turbo Tax!
on March 28, 2026
Posted by: Lilbruin
from California
I have been using Turbo Tax by myself for many years. What I like most about their service are that they are accurate in locating any information which is missing. Also they reply quickly to tell me if my returns have been accepted or not. I also appreciate the guidance or prompts they give me if I'm unsure how to answer the question or the question is unclear.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate
on March 28, 2026
Posted by: ACrumpton
from Michigan
Very easy to comprehend and step by step instructions make it easy to navigate the site.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is easy to follow but expensive
on March 28, 2026
Posted by: Kinnu
from CT
Love the AI and easy to follow, very expensive so many move to a different filer next year
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best and easy
on March 28, 2026
Posted by: Salman Jamal
from Buffalo,NY
Best and very easy to use will recommend to everyone .
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good job thanks
on March 28, 2026
Posted by: cc the guy
from Arizona
good job you made it easy to file from home on the computer.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubo tax is the best
on March 28, 2026
Posted by: jmoon1
from Florida
Very good have used for many years, A trusted product
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Different from Turbo Tax software
on March 28, 2026
Posted by: Mama 77
from PA
I have used the Turbo Tax software for about a decade and was very happy with it. Since I didn't update my Windows from 10 to 11, I had use this online version, Because it works differently, initially I found it to be more difficult. However, the finishing, checking and e-filing went rather well. The difference in total $cost was much more. I will use this again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easy!
on March 28, 2026
Posted by: RubenMD
from El Paso, Texas
This was easy to navigate and use on my own. Would use again.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com