Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,173 Reviews)
Rating breakdown 87,173 reviews
5 Stars
64,772
4 Stars
9,584
3 Stars
4,245
2 Stars
2,703
1 Star
5,869
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome!
on March 28, 2026
Posted by: Ivy03
from NY
The entire process was easy, and when I needed help, it was readily available.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rwview
on March 28, 2026
Posted by: JethroM
from FL
Was good. Had fun doing it. Improved from last year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Online was pretty simple to navigate
on March 28, 2026
Posted by: BBGS
from Washington
Price and simplicity was good and straight forward.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
It’s great to hear that our pricing hit the mark for you. We believe top-tier tax prep shouldn’t come with a premium price tag, and we’re happy to have helped you keep more of your money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Finally Done
on March 28, 2026
Posted by: Glenniv2026
from South Carolina
It was ok, struggled a little but more because of me
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
JUDY
on March 28, 2026
Posted by: Rddawgg70
from Texas
Thank goodness “Judy” was there to help my lack of math attributes!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly
on March 28, 2026
Posted by: nesmit
from Georgia
The software program is extremely user friendly with guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
federal retirement credit scam
on March 28, 2026
Posted by: larsk
from mass
with the retirement federal option I was forced to upgrade and go from free to almost $200.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax was quick and perfect for what I needed
on March 28, 2026
Posted by: LeeR1983
from Utah
Its what I expected, easy to complete and easy to file.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com