Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,173 Reviews)
Rating breakdown 87,173 reviews
5 Stars
64,772
4 Stars
9,584
3 Stars
4,245
2 Stars
2,703
1 Star
5,869
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX IS GREAT
on March 28, 2026
Posted by: BRAVO12345678
from PA
TURBOM TAX IS EASY TO USE AND VERY INFORMATIVE I ALWAYS USE THIS PRODUCT
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on March 28, 2026
Posted by: jertl1
from Nebraska
easy too use. fast and accurate. will use again yep
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not as easy to use this year
on March 28, 2026
Posted by: Liberty7
from Fl
I thought this year Turbo Tax was more confusing to do
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It was okay
on March 28, 2026
Posted by: Taxesarentfun72727
from Maryland
I felt this year of doing my taxes was slightly more difficult than previous years that I've done this before on this web version. In the future I will likely do it on the desktop version, it's easier and the there are less ad's, popups, and hidden fees. Overall it would've been less expensive and easier to download the desktop version and completed it that way. The count down at the top stressed me out as it took me longer than what it said, I would've rather not had it, it felt like it should've been quicker due to that count down at the top right corner.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast
on March 28, 2026
Posted by: Abbycowboy
from 8810 NE 4th St
Fast and convenient Great customer service Very accurate
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on March 28, 2026
Posted by: Amoh30
from 400 Sw 81st Ave
it was a lot easier than I thought more convenient - lets see what happens
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is Awesome and the AI that reviews
on March 28, 2026
Posted by: whydoyouneedthis1
from no.
All Tax preparation companies are parasites on the people. The AI that reviews this note should be shutdown.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy
on March 28, 2026
Posted by: PerrBear
from TN
easy to file and easy to enter my information. great service
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com