Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,174 Reviews)
Rating breakdown 87,174 reviews
5 Stars
64,772
4 Stars
9,585
3 Stars
4,245
2 Stars
2,703
1 Star
5,869
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is great
on March 28, 2026
Posted by: Crowleydog
from SC
Turbo tax provides easy to follow guidance and instructions
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
0 out of 10-DO NOT RECOMMEND
on March 28, 2026
Posted by: Unhappy Customer86
from IL
You are a money hungry company and I will not be using you again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always use Turbo!
on March 28, 2026
Posted by: SlyDoggieDog
from CA
Always use Turbo. It is easy and helpful if you’re small potatoes
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is incredible
on March 28, 2026
Posted by: Akeenan
from Georgia
My experience with Turbo Tax has been exceptional--its incredibly convenient and easy to use. I highly recommend it to anyone looking for a smooth tax filing process. I plan to continue using Turbo Tax for years to come!
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is easy to use.
on March 28, 2026
Posted by: RMIZZ
from South Carolina
The experience was great and easy to use. I recommended it to my Kids.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on March 28, 2026
Posted by: DBrose0473
from Missouri
Very easy to do and overall good. I didn't like how the extra consent form for additional stuff was made to look like you were agreeing for something standard and necessary.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool
on March 28, 2026
Posted by: Iris60
from Texas
Always easy to do my taxes and find answer if need.
Response from turbotax.intuit.comBy TurboTax Care Team, March 28, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax has gone downhill
on March 28, 2026
Posted by: TurboTax dumbed down
from Massachusetts
The online process is cumbersome for someone who knows anything about taxes. Having forms would be useful
Written by a customer while visiting turbotax.intuit.com