Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,175 Reviews)
Rating breakdown 87,175 reviews
5 Stars
64,773
4 Stars
9,585
3 Stars
4,245
2 Stars
2,703
1 Star
5,869
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
great product
on March 27, 2026
Posted by: Cherione
from ohio
it was so easy, great features, great for first time users
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is AWESOME
on March 27, 2026
Posted by: TRAP83642
from Indiana
User Friendly, makes is difficult to make a mistake.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Awesome
on March 27, 2026
Posted by: Retired tax filer
from IL
Great experience. Turbo tax helped me lower my tax bill. I used the professional service this year and the representative was very knowledgeable and showed me other deductions i could take. Well done
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Taxis GREAT!!!
on March 27, 2026
Posted by: Boz2000
from Ohio
It's a no brainer, walks you through every step and doesn't let you make a mistake. GREAT program!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Good expert service.
on March 27, 2026
Posted by: Rickshark
from California
I had to call about 10 times, mostly about bugs in the software. TurboTax will ask, and it's tough to figure out what it's asking. Other times, I tried to put in two quarters of my quartlies and the software would not take it. Then all of a sudden it accepted my quartlies. Other times it would hang.
All of the expert people were good.
All of the expert people were good.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Enjoyed using TurboTax
on March 27, 2026
Posted by: MBW961
from Massachusetts
Enjoyed answering the questions and also how things were reviewed and checked along the way.
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Job Turboxtax
on March 27, 2026
Posted by: SonuSunil
from Schaumburg, IL
It was all easy and helpful with Turbotax. Keep up the good work.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on March 27, 2026
Posted by: Ashley priest
from North Carolina
I love turbo tax i would highly recommend this to someone else
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com