Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,178 Reviews)
Rating breakdown 87,178 reviews
5 Stars
64,775
4 Stars
9,586
3 Stars
4,245
2 Stars
2,703
1 Star
5,869
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbotax
on March 27, 2026
Posted by: Isaacmrtz
from Illinois
It’s saying I didn’t file my 2024 taxes. When I filed them through Amerifile 2 years ago through that 3rd party company.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax works
on March 27, 2026
Posted by: grammyLoLo
from ca
I was pretty apprehensive, but it worked out well!
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to File
on March 27, 2026
Posted by: AmberlyHaz
from Texas
Turbo tax makes it really easy to file my returns. It takes more time to gather the information than file the returns. I like the AI feature that pulls the info off of my loaded documents.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
pataint
on March 27, 2026
Posted by: burninghot
from ohio
very helpful and they were awesome great outstanding personal
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
guidance
on March 27, 2026
Posted by: mans2
from georgia
accuracy in guidance
step by step in filing my taxes
step by step in filing my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and simple
on March 27, 2026
Posted by: hack94
from oh
sat down and did my taxes on my won in an hour for only a few bucks out of my refund, new payment needed
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE
on March 27, 2026
Posted by: ACHAN12
from OREGON
PRETTY EASY TO USE
VERY STEP BY STEP INFO
WILL USE AGAIN
VERY STEP BY STEP INFO
WILL USE AGAIN
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on March 27, 2026
Posted by: hi12345
from CA
Fast & easy
fast & easy
ditto, ditto, ditto, ditto
fast & easy
ditto, ditto, ditto, ditto
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com