Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,203 Reviews)
Rating breakdown 87,203 reviews
5 Stars
64,788
4 Stars
9,590
3 Stars
4,246
2 Stars
2,706
1 Star
5,873
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Great
on March 19, 2026
Posted by: Leleo
from Ohio
Turbo Tax is so easy to understand and the accuracy is on point
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not a fan
on March 22, 2026
Posted by: Everettt
from Washington
Stop telling me to pay for the upgrade and then force me to pay the upgrade to get my return. I know thats how it works but please dont tell me that at the end it was quite annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 27, 2026
Posted by: Snop15
from FL
I like using Turbo Tax software. It is easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easy to follow
on March 27, 2026
Posted by: Emma Squid
from WI
My first year in college and Turbo Tax made it easy to file
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is a great tool
on March 27, 2026
Posted by: Erica_076
from South Holland, IL
Turbotax has been my trusted refund provider for many years. I appreciate the guidance and accuracy and easy to follow features.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is simple to follow
on March 27, 2026
Posted by: Gramama
from Mississippi
I did an online chat but I didnot haveany personal inteaction
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Making sure I file properly in the most profession
on March 27, 2026
Posted by: Mrs Bj
from Californa
Totally professional knowledgeable patient a pleasure to work with
Response from turbotax.intuit.comBy TurboTax Care Team, March 29, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax was so easy!
on March 27, 2026
Posted by: Marc0290
from South Carolina
Compatibility: Really enjoyed how they were able to pull documents up.
Response from turbotax.intuit.comBy TurboTax Care Team, March 27, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com