Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,205 Reviews)
Rating breakdown 87,205 reviews
5 Stars
64,789
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,873
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Two thumbs up
on February 15, 2026
Posted by: Nikkinewstart
from Philadelphia
I enjoyed using turbo they mad or easy for me to fget me my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 15, 2026
Posted by: DB688
from NY
My whole family uses turbo tax! It's easy reliable and great.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax was awesome
on February 15, 2026
Posted by: ukilwein
from 454 Summers Rd Unit A
Fast/convenient/helpful. I like that TurboTax provides side bars with helpful information.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing!
on February 15, 2026
Posted by: Manda Panda 84
from Richmond, Kentucky
TurboTax was a great experience overall and easy to navigate. First time filing myself and honestly was a relief from stress. I was able to go through each step without an expert.
Pros: I bought or sold investments, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They are GREAT
on February 16, 2026
Posted by: MookieMooks
from Nevada
Always use them and wouldn’t go through anyone else
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good for retiree
on February 17, 2026
Posted by: Cew3416
from IL
Fairly easy to follow the provided directions. Like the ability to download the information from outside sources.
Response from turbotax.intuit.comBy TurboTax Customer Care Team, March 15, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax sucks! :)
on February 20, 2026
Posted by: BillyBSkinnyP
from Utah
Im real aick of these hidden fees, especially if you guys are using AI for your software. Why am I paying you guys HUNDREDS of dollars, only to be getting a few hundred back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax went so smooth. Super happy
on February 23, 2026
Posted by: Chrissy281
from Roxboro, Nc
I love TurboTax!!!! Working with TurboTax went so smoothly, I would recommend it to anybody
Response from turbotax.intuit.comBy TurboTax Care Team, March 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com