Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,205 Reviews)
Rating breakdown 87,205 reviews
5 Stars
64,789
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,873
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is Great!
on February 15, 2026
Posted by: AFD1
from GA
I had a good experience this tax year. i was kept updated on the new laws
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on February 15, 2026
Posted by: Anonymous
from Fl
my experience has always been great with turbo tax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Getting Pricey
on February 15, 2026
Posted by: Dremden
from OH
I've been using TurboTax for close to 10 years and haven't had any issues. The prices though are starting to get a little ridiculous. It seems there is an extra fee for everything now. A $40 fee just to use my refund as payment? A $35 fee for Quick Deposit to my bank? I have no choice to go with the Deluxe version because of how I have to file now. My refund gets eaten up just in fees if I elect into these programs. I will have to look for another method of filing online next year, or just go into a local tax prep company.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax has gotten greedy!
on February 15, 2026
Posted by: Genevieve737996
from TN
TurboTax used to be great for filing my taxes. Now it just feels like a money grab. They advertise the free version but, it is no longer free. This will be the last year I file with them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Markayla
on February 15, 2026
Posted by: Awesome markayla
from Indiana
Makayla was amazing set on the phone with me for many hours so pleased thank you so so much
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Seamless
on February 15, 2026
Posted by: Stephy T
from Missouri
Simple but expensive. I don't make a lot of money but it's worth it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 15, 2026
Posted by: Gibbyviera
from Texas
It’s easy . Very helpful and so explanatory I used it a few years already
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go
on February 15, 2026
Posted by: SeniorLife62
from Georgia
I have been using Turbo Tax for several years. Each year, Turbo Tax is getting easier and easier to follow and understand. The features were a little user friendly. It seems to be very accurate for most of the topics listed. There were only a few topics that was somewhat complicated, but I managed to work through them,
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com