Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,211 Reviews)
Rating breakdown 87,211 reviews
5 Stars
64,792
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,876
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Too Pricey $$ - going with competitor next year.
on February 15, 2026
Posted by: Bad Economy
from Florida
Too focused on pushing additional features and too pricey for processing. I will definitely select another cheaper competitor next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX
on February 15, 2026
Posted by: UNKNOWN87
from TEXAS
THE ACCURACY OF THE FILING. THE FEATURES OF THE FILING WERE EASY TO FOLLOW.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Do Better
on February 15, 2026
Posted by: Kandii94
from TX
I’m not liking the fact that we are required to pay for services that we aren’t using
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Free is No longer free.
on February 15, 2026
Posted by: RSDylan
from TX
Bad i clicked thru and entered my information and they still took half my return as "fees." My advice use another tax site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and quick process
on February 15, 2026
Posted by: Vml19
from Ca
Great customer support. Easy to enter data and go through the prompts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Had Trouble
on February 15, 2026
Posted by: Trouble Filing
from Delaware
Claims I did not file with Turbo Tax for 2024. I did. The Filing process was very difficult. I still do not know if both Federal and State have been filed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is excellent
on February 15, 2026
Posted by: Mishalove1992
from Detroit mi
I love turbo tax I use it every year, I can’t believe they are forcing me to write a think piece on why I use turbo tax, when I literally can describe my experience in 3 words,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 15, 2026
Posted by: Shea912
from TN
Turbo tax is easy to use and it didn’t take very to file
Written by a customer while visiting turbotax.intuit.com