Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,440 Reviews)
Open Ratings Snapshot
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
easy to use.
on January 17, 2025
Posted by: Todd nobody
from alaska
easy to use, took less than an hour. Great Job, easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is cool
on January 17, 2025
Posted by: Dammy28
Easy for many years and always enjoy doing my taxes with TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Takes the stress out!!
on January 17, 2025
Posted by: LessStressedMom
Thank you for making something in today's life simple!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to file
on January 17, 2025
Posted by: Leslieem98
It’s alway easy to do by myself or with help from experts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Overpriced
on January 17, 2025
Posted by: Jaz C
from Connecticut
I am not happy about being charged $118 for taxes. My taxes are so small it’s not worth the fees. Also, it asks you to put in taxes and medical you pay but I never get anything in return. I paid $1,091 for car taxes and did not receive anything. Why ask?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
This will probably be my last year using TurboTax
on January 17, 2025
Posted by: Jean914
Definitely dont like the new changes. They took away the bar at the top to show you your numbers changing as you input your information. The fact that we cannot add deductions UNLESS you upgrade your account is a major loss. Last year, I was able to submit my deductions for my freelance work without paying, this year I've done more freelance work and was looking forwards to seeing some of that money back and couldn't because I had to upgrade my account for a second time before having access to that part. This is such an inconvenience for us lower class workers trying to get by, this will probably be my last year using TurboTax, if we're being honest.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Sales associate
on January 17, 2025
Posted by: Hez 85
It was very easy to use and has very good step by step guides to help me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy
on January 17, 2025
Posted by: bklynjets
from georgetown tx
took about 30 mins. very easy to understand and very helpful. should be cheaper to file
Written by a customer while visiting turbotax.intuit.com
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