Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,211 Reviews)
Rating breakdown 87,211 reviews
5 Stars
64,792
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,876
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Not satisfied
on February 14, 2026
Posted by: Rebec9
from North Carolina
i was charges for thing at the last that i was not told would be charged till i had finished my taxes Will not use you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on February 14, 2026
Posted by: AshRan
from OK
Very easy to use and explains very good along the way. Very helpful.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on February 14, 2026
Posted by: Stacks123
from Fl
Very easy DIY! Recommend 100% will be using next year as well
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 14, 2026
Posted by: Great tax thingy
from Hawaii
Great great great great GREAT GREAT great very cool
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was nice
on February 14, 2026
Posted by: Angels09
from Kentucky
Filing was very easy and straight forward. I did have to review all my state information cause i skipped a step accidentally
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on February 14, 2026
Posted by: Trina 26
from New Hampshire-NH
It was easy, and very helpful. Very easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Pain in the butt
on February 14, 2026
Posted by: indyspop
from Indiana
Couldn't find a way to file my federal separately from my state. looks a lot like a money grab to me. i probably won't use you next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use
on February 14, 2026
Posted by: Tax Dunce
from Illinois
TurboTax was even easier to use this year than in years past. With the ability to transfer information from last year's return, the time required to fill out and submit a return is less and less.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com