Customer reviews from turbotax.intuit.com
TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(84,424 Reviews)
Rating breakdown 84,424 reviews
5 Stars
63,170
4 Stars
9,200
3 Stars
4,026
2 Stars
2,508
1 Star
5,520
Customer Reviews for TurboTax - Deluxe Online Edition 2025 Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
turbo tax is great
on February 14, 2026
Posted by: AaronEllie
from FL
turbo tax made filling out my tax return nice and easy
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful experience, 2 years running.
on February 14, 2026
Posted by: SueCat1
from NC
This year and last year have been the absolute worst experiences i have had using this service. I am low income and do not require much help with my taxes and this service borders on making it worse. Hidden pricing that's essentially charging people for situations they had limited choice in. Last year it made me make a new account and then double charged me, which was a week long battle with customer service. This service overcomplicates the process and charges you unnecessarily for what they are providing. 1/5 stars, I will never recommend this service to anyone.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on February 14, 2026
Posted by: UUser
from wi
Very user friendly, saved us alot of time. Also very cost effective
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great online app
on February 14, 2026
Posted by: pawneepaul
from Oklahoma
The "interview-style" format is incredibly intuitive. It asks simple questions about your life and handles all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 14, 2026
Posted by: Knowledge2686
from Michigan
Easy to use easy to use Easy to use easy to use easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
review
on February 14, 2026
Posted by: ja2026
from Kentucky
Turbotax would be a great service if it were paid for by taxes during the year that could be written off, instead of charging for a service that should be free for everyone with all companies.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on February 14, 2026
Posted by: YolaNoChavo
from California
The process was easy, and TurboTax did an amazing job in identifying all my tax breaks. Thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best
on February 14, 2026
Posted by: gra66
from Georgia
Turbo Tax is easy to use, great guidance, explains tax situations well, use them for over 10 years
Written by a customer while visiting turbotax.intuit.com