Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,212 Reviews)
Open Ratings Snapshot
Rating breakdown 87,212 reviews
5 Stars
64,792
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Great
on February 14, 2026
Posted by: ABtrucks
from Ohio
Great love it! Easy to use! Will use again next year
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is the best
on February 14, 2026
Posted by: 1Ttx
from TN
One of the best Tax Filing experiences i have ever had is when i started filling with Turbo Tax, have done it for 3 yrs now and will never go back to a big chain preparer again
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 12, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome program
on February 14, 2026
Posted by: nickname20056
from Georgia
same as it has been, easy and straight to the point.
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is is easy to navigate
on February 14, 2026
Posted by: VH66
from Texas
Easy to navigate and ask any questions or look up information needed to finish taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome!
on February 14, 2026
Posted by: Zlo7a
from Tx.
Very helpful step by step helped me out without any headaches
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Tubro Tax is a rip off!
on February 14, 2026
Posted by: MoneyHungry25589
from Texas
Y'all are too money hungry! So much for free Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome!
on February 14, 2026
Posted by: RadiantLeosoul
from Menifee,CA
My TurboTax experience was excellent thank you for your time
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 16, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great way to file. Very pleased for many years!
on February 14, 2026
Posted by: Kirstenann
from florida
Great way to file. Very easy to follow! But I don't think I should be required to write the minimum for a review!!
Response from turbotax.intuit.comBy TurboTax Care TeamMarch 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
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