Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,212 Reviews)
Rating breakdown 87,212 reviews
5 Stars
64,792
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Helps when needed
on February 14, 2026
Posted by: FoxRunFox
from Colorado Springs
It is easy. I trust it. I understand the numbers and other notes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax recommended highly
on February 14, 2026
Posted by: ChanaB
from FL
Do your own taxes like a pro. Turbo Tax guides you all the way, you can ask questions and receive help at anytime you need. No pressure, take your time and make sure you entered all your data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is AMAZING!
on February 14, 2026
Posted by: CSDJ97
from Murray,Ky
It was indeed easy to use and follow. The process walks you through all you need and even lets you know things if you don't know. The way it adds every detail and gets you the MAX amount you deserve is a blessing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
grate tool
on February 14, 2026
Posted by: greenpaperfordstate
from North Carolina
Grate tool for fast tax filing. Easy to answer questions. Guidance on where to find the numbers you need. Nothing to download.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 14, 2026
Posted by: cgould65
from or
I wanted to file free but it would not allow me when I had a simple form
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent User Friendly Service
on February 14, 2026
Posted by: drm819
from New York (NY)
I have used other online tax programs and they fail to compare with TurboTax user friendly layout. Highly recommend it.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Cost Too Much
on February 14, 2026
Posted by: Dave246810
from IA
The price for this is just too steep but I was already invested. I would be switching to something different next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great !
on February 14, 2026
Posted by: LeneRow
from New York NY
I HATE doing this every year. I follow the steps and its over.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com