Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,212 Reviews)
Rating breakdown 87,212 reviews
5 Stars
64,792
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
New Experience
on February 14, 2026
Posted by: Cindy724
from WI
New experience. Used desktop before. It went fine.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 14, 2026
Posted by: bri9110
from IN
few changes but same great program! was explained everything along the way.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great.
on February 14, 2026
Posted by: saca19
from California
Easy to work with. Charges to send refund to bank is not right. To many papers to print.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on February 14, 2026
Posted by: KB5011
from tx
Easy to use and accurate. Will definitely use in the future
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Is Super Easy
on February 14, 2026
Posted by: OLGreg39
from Oklahoma
TurboTax is very simple to use as well as user friendly. I can get my simple taxes set up and done in a short amount of time. All the additional features are helpful when needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 14, 2026
Posted by: Chillfoot
from Ohio
It was pretty easy to follow. Just make sure you have all your paperwork
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
no transparancy with price
on February 14, 2026
Posted by: price gauging
from NY
turbo tax used to be free and i just had to pay more to file my taxes than im actually getting back! too expensive!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 14, 2026
Posted by: yourcarguy
from Michigan
Great product I have been using it for year recommend
Written by a customer while visiting turbotax.intuit.com