Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,213 Reviews)
Rating breakdown 87,213 reviews
5 Stars
64,793
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Used Turbo Tax for many years. Love it!
on February 14, 2026
Posted by: Eocbee62
from Ocala, FL
Estimated Tax Payment should be in "Tax Credits" and noted "Must Review" instead of having to search. We almost missed it; we had to research on-line to see where/if Tubo Tax reports what we paid this tax season. Reduced our taxes due over $2k. Scary moment.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as 123
on February 14, 2026
Posted by: Anonymous
from North Carolina
This was amazing and easy to use. Everyone should be using turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
We Need Tax Reform
on February 14, 2026
Posted by: Your_Mom_Dot_Com
from Virginia
I'll always be a #1 TurboTax hater. I do not understand how these snakes are allowed to siphon hundreds of dollars of my refund every single year despite the fact that I am always opting out of their outrageous packages and "protections."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 4 Life!
on February 14, 2026
Posted by: Soccerislife
from Indiana
Fast, easy, finished the whole process in less than one hour!
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax is okay
on February 14, 2026
Posted by: fernie13
from texas
turbo tax is okay, I had to purchase it twice because the first one expired
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is the way to go
on February 14, 2026
Posted by: oldladymeme
from texas
easy to follow instructions - guidance throughout
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is Awesome
on February 14, 2026
Posted by: Goose61
from missouri
Always easy to use and understand. Doesn't take too much time to complete. Convenience of completing in steps without having to start over each time.
Response from turbotax.intuit.comBy TurboTax Care Team, March 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
crap
on February 14, 2026
Posted by: ronster37
from oklahoma
i had to make my oklahoma return into a amended return just so i can file so stupid system problems
Written by a customer while visiting turbotax.intuit.com