Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,215 Reviews)
Rating breakdown 87,215 reviews
5 Stars
64,795
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great product
on February 13, 2026
Posted by: CmillerJmiller
from missouri
It was great. I enjoyed using the extremely wonderful online product. It had great guidance.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on February 13, 2026
Posted by: Babelove21
from Pilot Station, AK
None to say! Just that it works great and loving. I enjoy using it every year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful
on February 13, 2026
Posted by: Jan1129
from Georgia
They are charging for everything! $35 to get my refund sent to my back? Such a ripoff. The fact that i can file for almost $100 cheaper on another website and get the same amount back is very telling. I was once a huge fan of Turbo Tax but now i would not recommend at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
i love turbo tax
on February 13, 2026
Posted by: debmac1954
from Tx
took a little time, but I got through it. not sure what else to say.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is nice!
on February 13, 2026
Posted by: Yongary
from Nevada
Simple, accurate, and quick. I will continue to file with Turbo Tax under the current format.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on February 13, 2026
Posted by: Will0508
from DC
TurboTax made filing my taxes a lot less stressful and honestly pretty awesome. It walked me through everything step by step in clear, simple language, so I never felt lost. I liked how it could import my forms automatically and keep track of my numbers in real time, which saved me time and helped me feel confident that things were accurate. Overall, it turned something I usually dread into a smooth, user‑friendly experience.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick & Easy
on February 13, 2026
Posted by: Im annoyed
from Wisconsin
Easy to use but getting a bit pricey when you do all the work yourself .
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on February 13, 2026
Posted by: Tfftfygguhibib
from Virginia
Turbo tax has really reinvented the way I do my taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com