Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,215 Reviews)
Rating breakdown 87,215 reviews
5 Stars
64,795
4 Stars
9,591
3 Stars
4,246
2 Stars
2,706
1 Star
5,877
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is Easier then you think
on February 13, 2026
Posted by: ajgilbert78
from 355 Maple Ridge
Experience with Turbo Tax is easy, efficient and costs less than other tax services.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on February 13, 2026
Posted by: Eddie1274
from East Hartford, Connecticut
Very easy to follow. Good step by step directions.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on February 13, 2026
Posted by: Gwendolyn3
from Seattle Washington
Great experience Thank you for keeping the process, simple and effective.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Are the C-suites and shareholders enjoying their $
on February 13, 2026
Posted by: Mur77
from CA
The federal filing was not free. Had to pay for state of course. We were asked at least a half dozen times about up selling. Once should be sufficient. Then required to pay an additional fee just to get our refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on February 13, 2026
Posted by: Thumper43
from Virginia
it's easy to use and I have been using it now for about 8 years now I love doing my own taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Won't use again
on February 13, 2026
Posted by: Astelavista
from Colorado
Started out free, ended up paying $128. Deceptive practices
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 13, 2026
Posted by: Laett
from 2204 Overdene Avenue
Awesome,really easy best time ive had in a long time
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 13, 2026
Posted by: Qupi3
from Alaska
Was ez to file my return for year 2025thanks you and have a good day
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com